FAQ.

Frequently Asked Questions

 

Q. what are the steps i need to take to begin therapy?

A. If you would like to reach out to begin the process of individual therapy, you can use the contact form to reach out and do an initial phone consultation. During the consultation, you can share what you are looking for, your availability and ask any questions you have in regards to working with your provider. Should you decide to move forward and schedule an initial intake session, you will be sent an intake form to fill out before coming in and, if you have insurance, we will verify coverage.

Q. what is the cost per session for individual therapy?

A. The out-of-pocket cost for an individual therapy session with Sarah is $185/hour; Avi is $160/hour. With insurance, rates vary based on your plan. Please check with your insurance company for the specifics on coverage, deductibles, co-insurance, etc.

Q. do you take insurance?

A.  Therapy services are billed Blue Cross Blue Shield of Illinois. You are responsible for any costs including co-payments, services not covered through insurance, and fees incurred due to cancellations. If your plan includes a deductible, you are responsible for the full in-network rate until you reach the deductible. At that point, you will pay a percentage of the in-network rate based on your plan.

If you have insurance through another provider, you may be able to be reimbursed for mental health services. It is your responsibility to check with your insurance provider to inquire about what services are covered. We will provide a monthly invoice for you to submit for reimbursement if necessary.

 

Q. What is the cancellation policy?

A. The full fee will be charged to the client if less than 24 hours notice is given to the therapist for a cancelled session.

Q. how can i pay?

A. We accept debit & credit cards (there is a small surcharge), checks, cash & QuickPay/Zelle.

GOOD FAITH ESTIMATES

You have the right to receive a Good Faith Estimate for the expected cost of any non-emergency items or services under the federal No Surprises Law. Under the law, healthcare providers need to give uninsured or self-pay clients an estimate of the total cost of recommended items or services in writing at least 1 business day before they are rendered. The purpose of the Good Faith Estimate requirement is to give individuals an opportunity to use the information to evaluate their healthcare options, manage care costs, and prevent surprise billing.


You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Don’t see your question here? Please contact us via the ‘connect’ page and we will get back to you.